Privacy Policy
How we collect, use, and protect your information
Introduction
At BotifyPro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI chatbot development services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Company name and business information
- Billing and payment information
- Communication preferences
Technical Information
- IP address and device information
- Browser type and version
- Operating system details
- Website usage patterns and analytics
Business Data
- Project requirements and specifications
- Chatbot training data and content
- Integration details and configurations
- Support and communication history
Cookies & Tracking
- Essential cookies for website functionality
- Analytics cookies for performance monitoring
- Marketing cookies for personalized content
- Preference cookies for user experience
How We Use Your Information
Provide and maintain our AI chatbot development services
Process payments and manage billing
Communicate with you about your projects and services
Improve our services and develop new features
Send marketing communications (with your consent)
Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your data.
Regular Audits
We conduct regular security audits and assessments to maintain the highest security standards.
Secure Infrastructure
Our data is stored on secure, monitored servers with 24/7 security oversight.
Your Rights and Choices
You have certain rights regarding your personal information. Depending on your location, these rights may include:
Access
Request access to your personal information we hold
Correction
Request correction of inaccurate personal information
Deletion
Request deletion of your personal information
Portability
Request transfer of your data to another service
Objection
Object to processing of your personal information
Withdrawal
Withdraw consent for data processing
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain:
- Account information: Until you delete your account or request deletion
- Project data: For the duration of the project plus 3 years for support purposes
- Communication records: For 7 years for legal and business purposes
- Marketing data: Until you unsubscribe or request removal
- Analytics data: Aggregated and anonymized data may be retained indefinitely
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
contact@botifypro.shop
Response within 48 hoursPhone
+1 (555) 123-4567
Mon-Fri 9AM-6PM ESTLive Chat
Available on our website
Instant response